Emergency Assistance

Applicants are seen in person, on a “first come, first served” basis.
We regret that we are unable to set appointments.



Information required for assistance includes, but is not limited to:

Rent or Mortgage Assistance:
(Limited to once in a 12-month period)
  • Complete set of application / decision paperwork from Polk County General Assistance (2309 Euclid) - or Veterans Affairs with additional paperwork showing income and expenses for the past 30 days
  • Statement from the landlord or mortgage holder identifying the amount that is currently owed.
  • Photo ID for head of household and social security card for each member of household.

Deposit Assistance:
(Limited to once in a 12-month period)
  • Statement from the landlord or mortgage holder identifying the amount that is currently owed.
  • Receipts for the past 30 days showing your source of income and how those resources have been spent.
  • Photo ID for head of household and social security card for each member of household.
Electric or Water Assistance:
(Limited to once in a 12-month period)
  • Complete set of application / decision paperwork from Polk County General Assistance (2309 Euclid) - or Veterans Affairs with additional paperwork showing income and expenses for the past 30 days
  • A 12 month printout from the utility company showing payment history.
  • Utility Bill. (Utility must be in the name of a resident of the household.)
  • Photo ID for head of household and social security card for each member of household.
Personal Care & Cleaning Items, Laundry Vouchers, or Bus Tokens:
(Limited to once in a 3-month period)
  • Photo ID for head of household and social security card for each member of household.

Food Pantry Assistance:
(Limited to once per month for full food order)
  • Photo ID for each person 18 yrs. or older, a social security card for each person, and medical cards for children.

All assistance is limited by the availability of
assistance funds, supplies, and time.